Browse-only sample. Nothing here is bookable — prices are CAD planning ranges, not live rates.
Harbour Sun
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Trip support · 02

Day-1 (arrival)

Goal: land, get to the room, eat light, sleep. Big tours can wait.

Shared spine (all three packages)

  1. Land and clear arrival formalities with your own documents.
  2. Meet the transfer desk named on your voucher (hold the sign / desk name — don’t follow a random offer).
  3. Ride to the resort; keep voucher and a water bottle handy.
  4. Check in; get room key / wristband or AI bracelet; ask where towels and Wi-Fi live.
  5. Light meal or snack included in the AI plan; hydrate; short beach or pool time if you have energy.
  6. Note which AI restaurants are open tonight — skip booking a big off-site plan for Day-1.

Package plugs

Short notes where the destination changes the arrival.

Cancún Midweek Escape

Transfer from CUN can land you in a busy mid-afternoon lobby (Hotel Zone / Costa Mujeres style). Expect a wait; keep the quieter pool or room as the win for Day-1.

Riviera Maya Couples AI

Road south to the Playa / Puerto Morelos corridor is longer than a Hotel Zone hop. Plan a quiet arrival. Save the nicer dinner night for later in the week when you’re rested.

Punta Cana Value AI

Family check-ins run busier. Find the room first; locate the kids club on the map after you’re settled — not in the lobby crush.

Next

Settled in? The What’s included FAQ sorts the wristband questions into Included · Usually not · Ask the resort. Still packing? Start with the Packing list.